How we work

How we work

We provide clinical psychology support for adults in Bromley and south east London, working entirely online through video and phone sessions. From your first conversation with us through to a full course of therapy, sessions are planned around your goals rather than following a fixed script.

Getting in touch

The process starts with a conversation, not a form to fill in blind. When you contact us, we’ll ask what’s been happening, how long it’s been going on, and what you’d like to be different. This isn’t a formal assessment yet, it’s a chance to check that what we offer is a reasonable fit for what you need. If it isn’t, we’ll say so rather than starting work that won’t help.

Your first session

The first proper session is more structured. We’ll go through your current difficulties in more detail, some relevant history, and what’s already been tried, if anything. We’ll also talk about what you want to get out of therapy, which shapes how the following sessions are planned. Some people arrive with a clear sense of the problem, others arrive with a general feeling that things aren’t right and want help working out why. Both are a reasonable starting point.

How we approach therapy

We draw on established, evidence based approaches rather than a single fixed method. Cognitive behavioural therapy, which NICE recommends for a range of difficulties including anxiety and depression, often forms part of the work, alongside other approaches chosen to fit the specific problem and how you respond to it. Where trauma is a factor, for example, we may draw on approaches NICE recommends specifically for that. The point isn’t to apply a technique for its own sake, it’s to use what fits the problem in front of us and adjust as we go, based on what’s actually helping.

Working online

Sessions run over video or phone, at a time arranged directly with you. For video sessions, a private space with a stable connection is worth setting up in advance, somewhere you won’t be interrupted or overheard, whether that’s at home in Bromley or Beckenham, on a break, or anywhere else you can get half an hour of uninterrupted time. Phone sessions work well when video isn’t practical. Neither format requires travel, which for many people is one of the more useful things about working this way, particularly given how much of the week can already be taken up by commuting into central London from Bromley South or Bromley North.

Between sessions

Therapy doesn’t only happen in the session itself. Depending on the approach we’re using, there may be small things to notice, try or reflect on between appointments. These aren’t homework for its own sake, they’re a way of testing out ideas from the session in real situations, then bringing what happened back to talk through. We’ll check in regularly on whether the current approach is working and adjust it if it isn’t, rather than continuing with something that isn’t shifting anything.

Bromley and south east London

We are clinical psychologists for Bromley and south east London, working online with adults, and that focus shapes how we think about the practical side of therapy, from the times sessions are offered to how we talk about local pressures, whether that’s the pace of life around the High Street and The Glades or the demands of commuting into central London. The area we cover includes Beckenham, Chislehurst, Shortlands, Bickley, Hayes and Petts Wood, alongside Bromley itself, all served through the same online format.

Confidentiality and professional standards

All clinical work follows the professional and ethical standards that apply to psychologists practising in the UK, including the usual limits on confidentiality where there’s a serious risk to you or someone else. You should feel able to speak plainly in sessions, and we’ll be clear with you about what stays private and the specific circumstances where it wouldn’t.

What this site will tell you next

This page covers the shape of the work. Other pages on this site set out the specific difficulties we support and go into more detail on individual therapeutic approaches. At the moment all our sessions are online by secure video. We work with adults only, and the work is built around your goals. If you would prefer to meet in person, let us know when you get in touch.

Questions people ask

Do I need to travel anywhere for sessions?

No. All sessions take place online by video or phone, so you can join from home or anywhere private in Bromley, Beckenham, Chislehurst or the surrounding area.

How do I get started?

You can get in touch directly to arrange an initial conversation. We’ll ask about what’s brought you to therapy now and what you’re hoping to work on, so we can plan the sessions that follow.

What happens in the first session?

The first session focuses on understanding your current difficulties, relevant background and what you want from therapy. It gives us both a clearer sense of how to structure the work ahead.

What therapeutic approaches do you use?

We draw on evidence based approaches suited to what you’re dealing with, which may include cognitive behavioural therapy or other methods recommended by NICE for specific conditions. The approach is agreed with you rather than fixed in advance.

Is what I discuss in sessions confidential?

Yes, within the standard professional and legal limits that apply to all clinical psychology practice, such as concerns about serious risk to you or someone else.

Do you offer sessions to people outside Bromley?

Our focus is Bromley and south east London, including areas such as Beckenham, Chislehurst, Shortlands, Bickley, Hayes and Petts Wood, though the online format means location within that area is flexible.

Get started or email us